FAQ

Food service & retail

If you would like to receive our catalog by email, send an email indicating your name and address to info@maisonisabelle.ca or call us 819-373-5802.

We would be pleased to send samples of what you’re looking for. Please contact us at info@maisonisabelle.ca

All inquiries regarding international food service sales abroad can be sent to info@maisonisabelle.ca.

Private label

Absolutely. We offer different options to personalize your product to promote your brand. To see some of our latest creations, please contact info@maisonisabelle.ca.

Definitely. We have many years of experience in product creation and have several successful partnerships with several companies to our credit. Loyal and long-standing customers who trust us to deliver an original and quality product, which will be developed in its entirety, from start to finish, including the best packaging. For more information, please contact info@maisonisabelle.ca.

Delivery & orders

We are located in the city of Trois-Rivières, Canada, and offer delivery to Canada and the United States.

Most orders can easily be placed by fax or email. If this is your first order, you’ll need to contact our Sales Department at info@maisonisabelle.ca.

Please place your orders 15-20 business days in advance.

We require a minimum of twelve pallets for our products, mixed or not. Related inquiries can be directed to info@maisonisabelle.ca.

We currently offer two delivery options: pick-up at one of our locations or shipping.

Pick up:

  • For orders in Canada: Pick up at our location located at 95, rue Radnor Trois-Rivières, QC G8T 2E6, Canada.

If you prefer to pick up your order at our plant located in Quebec, there is no extra charge. Please book an appointment between Monday through Friday from 8:30 a.m. to 4:30 p.m.

Shipping to Canada and Continental US:

  • We can deliver to any distribution center in Canada and the continental US. Delivery costs will be discussed first before being reflected in the pricing.

If you have a quality-related issue or question, please contact us: info@maisonisabelle.ca.